Terms of service
Terms of Service
Welcome to Robyanna. By visiting our website or purchasing from us, you agree to the following Terms of Service.
Online Store Terms
By using this website, you agree to use it only for lawful purposes. You may not use our products, website, or services for any illegal or unauthorized purpose.
Products and Availability
We make every effort to display our products, descriptions, images, colors, pricing, and availability as accurately as possible.
Because Robyanna works with multiple suppliers, product availability may change without notice. We reserve the right to modify or discontinue products when necessary.
We cannot guarantee that the colors or appearance of products displayed on your device will exactly match the physical product.
Prices and Orders
Prices are subject to change without notice.
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of pricing errors, suspected fraud, incorrect product information, or product unavailability.
If payment has already been collected for an order that we cancel, an appropriate refund will be issued.
Shipping
Shipping and delivery times may vary depending on the product, supplier, carrier, and destination.
Please review our Shipping Policy for additional information.
Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
Customers must contact Robyanna within the applicable return-request period and receive return instructions before sending an item back.
Accuracy of Information
We make reasonable efforts to keep the information on our website accurate and current. However, occasional errors may occur in product descriptions, prices, promotions, shipping information, availability, or other content.
We reserve the right to correct errors and update information when necessary.
Third-Party Services
Certain products, services, payment systems, or features available through our store may be provided or supported by third parties.
Your use of certain third-party services may also be subject to the terms and policies of those providers.
Prohibited Uses
You may not use our website to engage in unlawful activity, interfere with the security or operation of the website, attempt unauthorized access, transmit malicious software, or violate the rights of Robyanna or others.
Intellectual Property
Unless otherwise stated, the Robyanna name, branding, website content, graphics, and other original materials belonging to Robyanna may not be copied, reproduced, or used without permission.
Limitation of Liability
To the extent permitted by applicable law, Robyanna will not be responsible for indirect or consequential losses resulting from the use of our website or products.
Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.
Changes to These Terms
We may update these Terms of Service from time to time. Changes will become effective when the updated Terms are posted on our website.
Contact Information
Questions regarding these Terms of Service may be sent to Robyanna using the contact information provided on our website.